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"Our tours and attractions are
guaranteed to please..."
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Chris Belland, CEO
Trusted Tours and Attractions, LLC |
At Trusted Tours & Attractions sm, we take great pride in the tours, attractions, museums and services we represent. The products sold on this website are provided by reputable local operators, hand-selected by our in-house travel experts who periodically review and validate these activities for excellent customer service, good value, and superior visitor experience.
 Trusted Tours & Attractions sm and all of our
members work very hard to insure that our guests receive the best vacation "experience" and treatment in the industry. Our belief in the quality of our family of products is so strong we offer a 100% satisfaction guarantee. If you are dissatisfied with any tour or attraction purchased from our site, please contact our
Customer Service Center and we work directly with all parties involved to refund your money*.
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It's important to note that all eTickets purchased from Trusted Tours & Attractions sm are good for 6 months from the date of purchase (excluding time sensitive operations). If you have purchased tickets and were simply unable to use them, you can keep your tickets and use them on a future visit, or give them as gifts (and you'll also avoid any price increases).
 *Refund
Details
Please note that our guarantee applies to Tour, Attraction and Museum eTickets purchased from this Website only. In some cases a refund service charge may apply. Please allow 4 to 8 weeks for refund processing.
Our refund guarantee does not apply to hotels or lodging of any type.
Reservation Based Tours/Attractions.
Due to limited seating reservation policies, some reservation based Tours and Attractions cannot fall under the Trusted Tours and Attractions sm Guarantee program. However, in the event that you are dissatisfied with your purchase we will work with you and the product supplier to determine if a fair solution can be met.
Discounted Packages
Packages contain multiple products, each with a different discount calculation. Therefore, packages and combination tickets are excluded from the Trusted Tours & Attractions sm guarantee. However, in the event that you are dissatisfied with your purchase, we will work with you and the product supplier to determine if a fair solution can be met.
Expired Tickets
Once tickets purchased through Trusted Tours & Attractions sm have expired, refunds will
not be available on unused tickets.
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